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SeaPort-e Team Members

PhoenixSoft's workforce is comprised of seasoned managers and senior-level engineers.  The executive management team consists of Warren Mattingly, President; Paul Amick, Executive Vice President; and Andy King, Chief Technology Officer.  These team members will directly oversee the performance and execution of projects associated with this important contract. The executive team is supported by Tim Knight, Comptroller, and his finance team. Reporting to the executive team are the chief engineers, project manager and the quality assurance manager.

Functional area projects will be led by a chief engineer with a minimum of 25 years experience in the related field. Chief engineers will be supported by senior engineers who all have a minimum of 15 years of field experience. Additional personnel will be assigned as task order needs dictate.

Project manager Brayton Fisher, with 21 years experience as a project manager, will work closely with the chief engineers and Ian Rudell, our Senior Quality Assurance Manager. Mr. Fisher will be responsible for ensuring projects deliver the functionality, quality and are on-time and on-budget.

PhoenixSoft commits all key personnel for the life of the contract to ensure consistency in the management and delivery of task orders. The PhoenixSoft SeaPort-e project team will be composed of executive management and technical engineers supported by administrative, quality control, finance and customer support personnel.

Some noteworthy team qualifications include:

  • We have three professional registered engineers on staff in the system engineering and process engineering disciplines. Our engineers support the design, integration and interface of the systems that create our advanced solutions.

  • Our experienced and educated software engineering workforce consists of seven software engineers and six network support engineers. All software and network support engineers hold advanced degrees in computer science. PhoenixSoft has extensive skills and experience in setting up and managing IP networks, as evidenced by our ability to retain a satisfied customer base.

  • PhoenixSoft's SeaPort-e personnel have an average of 20+ years of experience and have been with the company an average of 11+ years.

Key Team Member Resumes

Stephen Norman

202 E. Earll Drive, Suite 140

Phoenix, Arizona 85012

+1 (602) 443 1206,

Summary of Qualifications

  • Certified software engineer - designer and developer using C/C++ for 20 years. 

  • Extensive knowledge in working with and developing against DTMF, MFR1, MFR2, ISDN, ISUP, SIP and IP protocols.

  • In-depth experience working on Window, Unix and Linux.

  • Well versed with setup and configuration of IP networks.

Professional Experience

2001 – present

Chief Software Engineer, PhoenixSoft, Phoenix, Arizona

  • Re-designed the switch interface layer that interfaced to the Excel matrix switch.  This included using the low level telecommunication protocols to allow advance switching as well as adding support for multiple nodes to increase capacity from 2000 to 14000 channels.

  • Work with suppliers to help identify and fix issue within their products.

  • Designed and implemented PhoenixSoft’s interface to the Radvision SIP/RTP stack.

  • Re-wrote the RTP stack to increase the efficiency by three times. 

  • Designed a distributed memory model that is used to synchronize state information between two servers.  This is used to provide HA within the application.

1998 – 2001

Development Engineer/Manager, Telemedia, Auckland, New Zealand

  • Was responsible for the design and implementation of the interface to the Excel matrix switch.  This required knowledge of DTMF, MFR1, MFR2, ISDN, and ISUP protocols.

  • Redesign of the entire application to use an objected model.

  • Promoted to Development Manager and was responsible for managing 15 developers. During this time I designed and implemented the development lifecycle that was used to manage development.

1995 – 1998

System Analyst, Televox, Auckland, New Zealand

  • Initially worked as a junior developer but quickly advanced to handling the design and implementation of core components within the product.

  • Designed and implemented a state engine that was used in the development of Telvox’s proprietary SS7 stack.

  • Was responsible for developing the test applications that were used to test the CAS, and SS7 stacks.

1994 – 1994

Tutor, University of Auckland, Auckland, New Zealand

  • During my masters I worked as a tutor in number of computer related courses. 

  • The job required me to have an advanced understanding of the subjects I was tutoring in.

  • I was able to help students who were at risk of failing, pass their courses.

1993- 1993

Contract Programmer, Stella Concepts, Auckland, New Zealand

  • Developed a communication protocol that was used to communicate between a remote keypad and a central computer.


      MS, Computer Science, 1994

      University of Auckland, Auckland, New Zealand

      BS, Computer Science, 1992

      University of Auckland, Auckland, New Zealand

Andy King

10344 E. Verbena Lane

Scottsdale, AZ 85255


Summary of Qualifications

  • Certified Systems Engineer Professional – International Council on Systems Engineering

  • 28 years of experience in the software engineering industry.

Professional Experience

1998 – Present

Chief Technology Officer, Phoenixsoft, Inc., Phoenix, AZ

  • Chief engineer architect for the billing and switching application database (approximately 500 tables, including reference tables).  Created the IVR Call Control program.  Implemented the Java versions of the IVR, call rating, and call routing programs.

  • Continued support of enhancements and development for the server-side Java implementation and database design.

1994 – 1998

Senior Application Developer, Rankin Technology Group, Phoenix AZ

  • Designed the database and application for a new student information system at City College of San Francisco, running on HP UNIX servers.

  • Converted the Maricopa County Trip Reduction Program system from a Dbase system to use Borland Delphi and Informix.

1982 – 1994

Senior Software Engineer, Honeywell/Bull Information Systems, Inc., Phoenix AZ

  • Managed the installation of the Honeywell Distributed Manufacturing System, which ran on the Honeywell DPS6 minicomputer, to sites in the United States.

  • Rewrote the Material and Capacity Requirements Planning COBOL programs, used for just-in-time manufacturing, reducing run times by 75%, and improving stability.


      1982 BS Computer Science

      De Montfort University, Leicester, UK

Richard Bennett

18541 E White Wing Drive

Rio Verde, Arizona 85263


Summary of Qualifications

  • 36 years of experience in the manufacturing, telecommunications and computer industry.

  • BSIE – Graduate Engineer, Iowa State University

  • Proven track record in all stages of the sales process, from business development and lead qualification to Request for Proposals (RFPs), technical needs analysis, and closing.

Professional Experience

1998 – Present

Senior Process Engineer, PhoenixSoft, Inc., Phoenix, AZ

  • Project / Program Management. Product Lifecycle Management. Production Planning

  • Customer / Vendor Relationships for pre and post sales

  • Configure and Demonstrate complex integration of hardware and software to meet customer requirements

  • Pre and post sale webcasts for product capabilities and customer training.

1992 – 1997

Sales Engineer, Software Systems, Salt Lake City, Utah

  • Develop and prepare detailed designs of complex switching and billing solutions, for use in the customer’s existing LAN/WAN environment.

  • Prepare price quotes, margin analysis, and complete sales documentation for custom software switching and billing solutions

  • Prepare technical presentations for technicians, customers, and prospective customers.

1983 – 1992

Sales Engineer, United Technologies Communications - Camarillo, California

  • Prepare price quotes, margin analysis, and complete sales documentation for custom software switching and billing solutions

  • Responsible for managing the efforts of  a 20 nationwide Sales Engineering team.

  • Supervised large projects from conception to completion, including design, costing, contract proposal, contract negotiation, financing, implementation, hand off to customer, and support.

1977 – 1982

Industrial Engineer, Texas Instruments  - Dallas, Texas

  • Managed a team of factory floor technicians in the manufacture of Military missile control components, including HARM, Harpoon, and Sparrow

  • Responsible for designing process and quality control.


      1977 BSIE College of Engineering, Iowa State