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Cirrus Billing & Customer Care
PhoenixSoft's Convergent Billing and Customer Care application offers the most comprehensive and flexible solution available today in the telecommunication industry, regardless of price. The modules include call rating and tariffing, customer care, provisioning, accounts receivable and work order/trouble ticket processing. In addition, the application exports data to general ledgers and financial packages.
Several key elements separate PhoenixSoft's billing application from today's competitors:
The billing solution runs on hardware that utilizes industry standard, industrial grade network servers. This allows for any advances in hardware to be seamlessly integrated into new and existing systems (hot swappable power supplies and hard drives, RAID mirroring, dual CPU boards, etc.).
The billing software is compatible with any switch that provides CDR (call record detail) data, whether owned and operated by you, your LEC, long distance provider, or any other provider. In the event that unique integration is required, we will write and provide a complete interface to suit individual needs.
For a full list of capabilities and features, download our Cirrus Billing & Customer Care white paper.